Sandeep S
Disappointing Experience
I booked this place specifically for a birthday party to enjoy the dance floor with a DJ, but was completely let down. Upon arrival, the staff told us the dance floor was closed for pest control at 12AM—even though my booking was confirmed for DJ and dancing.
The food was just average, nothing special. To make things worse, they then said their DJ setup wasn’t working due to a short circuit. I requested a booking refund because the main attraction was gone, but instead, they wasted nearly an hour before finally playing music. By then, our mood was spoiled, and the birthday celebration felt ruined.
Very disappointed with the management and communication. Wouldn’t recommend this place for parties or special occasions.
Key Review Insights: 1-star experience with Kalpataru Hospitality And Services
Customer satisfaction: Needs improvement