Data Deletion Instructions
At Urisdae Interactions Pvt. Ltd., we value your privacy and are committed to providing transparency regarding how you can manage and delete your data associated with our products, including Gloo, GlooClub, GlooTV, and others. Below are the steps and options for requesting data deletion:
How to Delete Your Synced Data
If you wish to delete data synced from Google Business Reviews, Instagram, or content uploaded manually (e.g., self-uploaded media), you may do so using the following methods:
1. Self-Service Deletion via the Dashboard
- Log in to your account on the relevant dashboard (e.g., Gloo, GlooClub, or GlooTV).
- Navigate to the appropriate section to manage your synced or uploaded data.
- Follow the on-screen instructions to delete the desired data.
2. Request Data Deletion via Email
If you would like to delete all account-related data, you may submit a request by emailing us at mail@glooclub.com. Please include the following details in your request:
- Your registered account email address.
- The name of the product(s) for which you are requesting data deletion (e.g., Gloo, GlooClub, GlooTV).
- A clear statement requesting the deletion of your data.
Processing Timeline
Upon receiving your request, our team will process the deletion of your account data within 7 working days. You will receive a confirmation email once the deletion process is complete.
Scope of Data Deletion
The data deletion process will ensure the removal of:
- Synced data from third-party platforms, including Google Business Reviews and Instagram.
- Manually uploaded content, such as media files, playlists, and other data.
Retention of Non-Personal Data
Please note that we may retain certain non-personal or anonymized data for legal, compliance, or analytical purposes as permitted by applicable laws and regulations. This retention will not include any personally identifiable information (PII).
Contact Us
If you have any questions or concerns regarding data deletion or our privacy practices, feel free to contact us at:
- Email: mail@glooclub.com
Legal Compliance
Urisdae Interactions Pvt. Ltd. complies with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Indian IT Act. We ensure that your rights to access, manage, and delete your data are upheld.