Brands can & should use a brand community as a potent tool to maintain and expand their devoted fan bases. They are excellent for improving leads ...

Looking to enhance your bottom line while increasing lifetime value, decreasing churn, and client engagement? Consider the last time you had a truly wonderful ...

Although a third of smartphone users download an app each month, it doesn't necessarily mean they utilize it. In reality, while mobile app retention is ...

Customer communities drive value for companies. Communities have the power to combine manager roles and change communications from one-to-one to many-to-many. ...

One of today's top marketing challenges is customer engagement. Why? Because it emphasizes the primary goal of marketing, which is to develop relationships ...

Things you will find inside! What does it mean to re-engage your customers? 3 reasons why your users are leaving you & strategies to overcome them ...

Ideas without execution are worthless. However, you need to first have a worthy plan to execute. Only then would they see the light of the day.  Sometimes it ...

Excellent designs are the result of several different profiles working together. Designers, UX researchers, developers, and others all contribute their ...

Design abilities are in high demand as businesses strive to master them to improve their revenues and grow. Passive income can help people attain financial ...

The Power of Stories is building brand empathy. Storytelling plays a huge role in User Experience design and in the Design Thinking process. Storytelling ...