GlooTV Platform Support Docs
Learn how to set up TVs, manage playlists, monitor status, and troubleshoot GlooTV across locations.
Browse by category
The GlooTV support hub includes 15 operational pages across the most common setup, playback, automation, reporting, and troubleshooting workflows.
Getting Started
Platform basics, workflow, and quick orientation for new teams.
TV App Setup
Install, open, and operate the GlooTV App on supported TVs.
Content & Playlists
Create, organize, and launch playlists to one or many TVs.
TV Management
Understand TV status, device details, and live operational views.
Reports & Analytics
Track daily activity, compliance, and operational performance.
Instagram Automation
Turn new Instagram posts and reels into TV-ready promos.
Google Reviews Automation
Display customer reviews on TVs using reusable templates.
Troubleshooting
Diagnose offline TVs, exited playlists, and sync issues quickly.
Support articles
Browse all 15 articles covering setup, daily operations, playback, reporting, automation, and common troubleshooting paths.
A simple overview of how GlooTV helps teams run content across one TV, many TVs, or multi-location deployments from one dashboard.
A step-by-step view of how content moves from upload to playlists, then onto TVs and into live monitoring.
Set up the GlooTV App on Android TV and connect it to the business account so the TV is ready for playlist assignment.
Check whether your Fire TV uses Vega OS or Fire OS, then open the correct step-by-step installation guide.
A visual, step-by-step guide to finding GlooTV in Amazon Appstore, installing it, and opening TV-code entry on Vega OS.
Simple Amazon Appstore installation and TV-code steps for Fire TV devices running Fire OS.
How to upload a promo, review the preview, and place the content into the right playlist for playback.
Connect one or more Google Drive accounts, choose supported images or videos, follow import progress, and find the finished promos in GlooTV.
Launch assigned playlists on one TV, multiple TVs, or TV groups from the dashboard where device and app state allow it.
What the main TV management view shows, how to read device status, and which fields matter during operations.
How to read the daily activity report, understand utilization and exception patterns, and turn them into follow-up actions.
Automatically convert new Instagram posts or reels into GlooTV promos and route them into selected playlists.
Turn selected Google reviews into TV-ready poster or video content and add them to your playlists.
The standard checklist for bringing an offline TV back into view, including app state, playlist state, and store-side checks.
Why an individual promo repeats, how to add photos and videos to a playlist, and how to make the TV play them in order and loop the whole sequence.