Google Reviews on TVs

1. 1

   Go to Integrations and open the Google Reviews tab.

2. 2

   Click Fetch New Reviews to pull the latest reviews from your Google Business Profile.

3. 3

   Click any review card to open the review detail page.

4. 4

   Step 1 — Create Design: choose Poster or Video, select a template, then click Create Poster or Create Video.

5. 5

   Step 2 — Preview: check the result in the TV frame. Use the carousel to browse versions, click Try Different Style to go back and pick another template, or delete a version you don't want.

6. 6

   Step 3 — Add to TVs: select one or more playlists and click Add to Playlist(s).

Posters are generated instantly and do not use credits. Videos take 3–4 minutes to render and use one credit per video. For most playlist use cases, a poster is the faster option. Use a video when you want motion on screen or are building a dedicated review highlight.

Poster templates available for each review:

• Big Stars & Quote — large star rating with the review quote as the focal point. Works well for short, punchy reviews.
• Photo + Quote — pairs the review text with the business or reviewer photo for a warmer, editorial feel.
• Social Card Style — mimics the look of a Google review card. Familiar format that reads quickly on screen.

Video templates are loaded dynamically based on your brand settings. Select Video in Step 1 to see what's available for your account.

Choose reviews that are easy to read quickly on a TV and that reinforce the business story you want customers to see in-store. The best review assets are usually specific, credible, and short enough to sit comfortably inside a broader playlist.

• Prioritize concise reviews with a clear, specific customer message.
• Use location-specific reviews where stores need local trust signals.
• Mix review content with promos and service highlights — avoid filling every slot with testimonials.
• Avoid very long reviews that won't be readable at normal TV viewing distance.

When adding a review to a playlist in Step 3, you choose exactly which playlists receive it — the asset is not broadcast to all TVs by default. This lets you target review content to the right screens (for example, a reception screen rather than a kitchen display).