Upload a promo
- 1
Go to Upload.
- 2
Choose an image or video file.
- 3
Add or edit the title.
- 4
Review the preview.
- 5
Click Upload Promo.
The current CMS also separates promos by source. In the All Promos area, operators can filter by Upload, Google Drive, Instagram, or AI Studio content, which is useful when checking whether the correct asset actually made it into the library.

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Add the promo to a playlist
- 1
Open the promo.
- 2
Click Add to Playlist.
- 3
Select one or more playlists.
- 4
Confirm the selection.
- 5
Verify the promo is now available inside those playlists.
On a promo detail page, the primary action is also Add to Playlist. Teams can use that to place a single asset into one or many playlists without editing the whole playlist first.

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Playlist management basics
The playlist edit view in the CMS is where operators manage the full playlist lifecycle. Beyond adding assets, it includes actions for reorder, duplicate, play now, visible TVs, duration controls, audio playlist handling, and repeat playlist settings.
- Preview the playlist before pushing it live.
- Reorder items so priority content shows first.
- Remove outdated items instead of leaving old offers in rotation.
- Assign playlists only after the item list looks correct.
- Use Repeat Playlist and duration settings intentionally so idle TVs do not stop on a partial loop.

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Before you publish to TVs
Treat the playlist as the final QA checkpoint, not the upload step. A file can upload successfully and still be wrong for the target TV if the title is unclear, the asset went into the wrong playlist, or the sequence no longer matches what the location is supposed to show.
- Confirm the promo title is understandable to other operators.
- Check whether the asset came from upload, Instagram, or AI so you can trace it later.
- Review item order before using Play Now or assigning the playlist to TVs.
- Remove expired or duplicate promos instead of letting them stay buried in the sequence.
- Verify that the target playlist is the one operators expect to launch from TV Management.
Only one video is repeating on the TV?
Opening an individual promo repeats that item. Uploading several files does not automatically put them in a playback sequence. Add them to a playlist, enable Repeat Playlist, and open the playlist rather than a single promo on the TV.